Recipe No. 16 · Reviews & reputation
Job completed review + invoice follow-up
When a job is marked complete, send a thank-you with the invoice link and a review request.
- Serves
- Home services
- Made with
- Make
- Prep (setup)
- ~45 min est.
- Yield
- 1–2 hrs/week saved, est.
- Level
- Intermediate
- Plan needed
- Make: Core from $12/mo per Axis Consulting; a free tier may cover low volume. Check your plan.
- Est. SMS cost
- Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.
- TriggerTrigger
- Step 2Get invoice link from the app or QuickBooks
- Step 3Send thank-you with invoice
- Step 4Skip review ask if the job has a complaint…
- Step 5Test with dummy data, then turn it on and…
Ingredients
- Jobber/Housecall Pro/QuickBooks
- Make.com
- Gmail or SMS
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free
Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.
SMS rules: only text people who gave you their number for this purpose, identify your business, and include “Reply STOP to opt out”. US business texting needs A2P 10DLC registration.
Method
- Trigger: job status completed (app module or webhook).
- Get invoice link from the app or QuickBooks.
- Send thank-you with invoice; Sleep/delay 2 days; send Google review link.
- Skip review ask if the job has a complaint flag.
- Test with dummy data, then turn it on and review results for the first week.