Recipe No. 05 · Scheduling

Class waitlist promotion

When a spot opens in a full class, notify the next person on the waitlist.

Serves
Gyms & studios
Made with
n8n
Prep (setup)
~90 min est.
Yield
1 hr/week saved, est.
Level
Advanced
Plan needed
n8n: free to self-host (you pay hosting) or n8n Cloud (paid). Check your plan.
Est. SMS cost
Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.
Flow at a glance
  1. TriggerCheck your booking software
  2. Step 2Otherwise webhook on cancellation → Sheets…
  3. Step 3Notify first person, mark notified, wait 30…
  4. Step 4Test with dummy data, then turn it on and…

Ingredients

  • Booking tool with webhook/API or Google Sheets
  • n8n
  • Email/SMS
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free

Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.

SMS rules: only text people who gave you their number for this purpose, identify your business, and include “Reply STOP to opt out”. US business texting needs A2P 10DLC registration.

Method

  1. Check your booking software — most have automatic waitlists; use those if available.
  2. Otherwise webhook on cancellation → Sheets lookup of class waitlist.
  3. Notify first person, mark notified, wait 30 min, notify next if no confirmation.
  4. Test with dummy data, then turn it on and review results for the first week.

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