Recipe No. 27 · Operations
Online order to kitchen Slack/Teams
Post new online pickup orders to a kitchen channel or tablet so nothing is missed.
- Serves
- Cafés & restaurants
- Made with
- Make
- Prep (setup)
- ~20 min est.
- Yield
- 1 hr/week saved, est.
- Level
- Beginner
- Plan needed
- Make: Core from $12/mo per Axis Consulting; a free tier may cover low volume. Check your plan.
- Est. SMS cost
- Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.
- TriggerMake
- Step 2Iterator over line items
- Step 3Slack 'Create a Message' with customer…
- Step 4Keep your POS notifications on as backup
- Step 5Test with dummy data, then turn it on and…
Ingredients
- Square Online or Shopify
- Make.com
- Slack or Microsoft Teams
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free
Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.
SMS rules: only text people who gave you their number for this purpose, identify your business, and include “Reply STOP to opt out”. US business texting needs A2P 10DLC registration.
Method
- Make: Square 'Watch Orders' (or Shopify 'Watch Orders').
- Iterator over line items; Text Aggregator to make a list like '2× Latte'.
- Slack 'Create a Message' with customer name, pickup time and items.
- Keep your POS notifications on as backup.
- Test with dummy data, then turn it on and review results for the first week.