Recipe No. 30 · Customer follow-up

Past client anniversary check-in

Send past clients a personal note on their home purchase anniversary to stay top of mind for referrals.

Serves
Real estate
Made with
Zapier
Prep (setup)
~20 min est.
Yield
1 hr/week saved, est.
Level
Beginner
Plan needed
Zapier: Free covers 2-step Zaps (100 tasks/mo, checks every 15 min); multi-step Zaps need Professional (from $19.99/mo billed annually, $29.99 monthly, per zapier.com/pricing). Check your plan.
Est. SMS cost
No SMS needed
Flow at a glance
  1. TriggerTrigger
  2. Step 2Sheets lookup where closing MM-DD equals today
  3. Step 3Gmail 'Create Draft' congratulating them…
  4. Step 4Test with dummy data, then turn it on and…

Ingredients

  • CRM or Google Sheet with closing dates
  • Zapier (Schedule + Formatter)
  • Gmail
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free

Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.

Method

  1. Trigger: Schedule by Zapier daily.
  2. Sheets lookup where closing MM-DD equals today.
  3. Gmail 'Create Draft' (personalize before sending) congratulating them and offering a free market update.
  4. Test with dummy data, then turn it on and review results for the first week.

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