Recipe No. 33 · Marketing

Product reorder reminder for retail clients

Remind clients to reorder shampoo or skincare they bought, about when it typically runs out.

Serves
Salons & spas
Made with
Zapier
Prep (setup)
~20 min est.
Yield
30–60 min/week saved, est.
Level
Beginner
Plan needed
Zapier: Free covers 2-step Zaps (100 tasks/mo, checks every 15 min); multi-step Zaps need Professional (from $19.99/mo billed annually, $29.99 monthly, per zapier.com/pricing). Check your plan.
Est. SMS cost
No SMS needed
Flow at a glance
  1. TriggerTrigger
  2. Step 2Delay For
  3. Step 3Send email
  4. Step 4Only email clients who opted in to marketing
  5. Step 5Test with dummy data, then turn it on and…

Ingredients

  • POS (Square/Shopify)
  • Zapier
  • Email tool
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free

Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.

Method

  1. Trigger: new order containing retail products.
  2. Delay For: 45 days (adjust per product size using Paths).
  3. Send email: 'Running low on {product}? Reorder online or pick up at your next visit.'
  4. Only email clients who opted in to marketing.
  5. Test with dummy data, then turn it on and review results for the first week.

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Salon owner? See the salon guides, the missed-call hub and the free No-Show Kit.

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