Recipe No. 38 · Scheduling
Salon appointment rebooking reminder
Remind clients to rebook 5–6 weeks after a haircut or color.
- Serves
- Salons & spas
- Made with
- Zapier
- Prep (setup)
- ~20 min est.
- Yield
- 1–2 hrs/week saved, est.
- Level
- Beginner
- Plan needed
- Zapier: Free covers 2-step Zaps (100 tasks/mo, checks every 15 min); multi-step Zaps need Professional (from $19.99/mo billed annually, $29.99 monthly, per zapier.com/pricing). Check your plan.
- Est. SMS cost
- Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.
- TriggerCheck your booking software for built-in…
- Step 2Otherwise trigger
- Step 3Delay For
- Step 4Send SMS/email with your booking link
- Step 5Test with dummy data, then turn it on and…
Ingredients
- Booking software (Square Appointments, Vagaro, Fresha) or Google Calendar
- Zapier
- SMS or email
Editor-reviewedLast checked 2026-10-16v1.0.0 · Free
Steps reviewed against current tool UIs by the editor; not yet run end-to-end in a live account. Time saved is an estimate; results vary. Costs from Axis Consulting and Twilio pricing; check current pricing.
SMS rules: only text people who gave you their number for this purpose, identify your business, and include “Reply STOP to opt out”. US business texting needs A2P 10DLC registration.
Method
- Check your booking software for built-in rebooking reminders first.
- Otherwise trigger: appointment completed (or calendar event ended).
- Delay For: 35 days (vary by service using Paths).
- Send SMS/email with your booking link.
- Test with dummy data, then turn it on and review results for the first week.
Zapier (affiliate placeholder)
Salon owner? See the salon guides, the missed-call hub and the free No-Show Kit.