Booksy · Salons & spas

No-show reminder sequence for Booksy

Booksy + Zapier
No native Zapier trigger confirmed; check your plan
Plan needed
Paid Zapier plan for multi-step Zaps; check your plan.
Est. SMS cost
Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.

Booksy may already send reminders. Check your plan’s settings first and avoid double-texting clients. A sequence works better than a single text, according to ClearCall AI.

  1. In Booksy settings, check what reminders already go out and when.
  2. Zapier: trigger = Booksy “New appointment” (only if your plan exposes this trigger; check your plan). Add a Delay step until 48 hours before the start time, then send an SMS asking the client to confirm.
  3. Add a second Delay until 3 hours before, with a short “see you soon” text that includes the address and parking.
  4. Multi-step Zaps need a paid Zapier plan. Check your plan.
Hi [Name], see you [day] at [time] for [service]. Reply C to confirm or call us to move it. Reply STOP to opt out.

Editor-reviewed 2026-10-16 from vendor docs; not run end-to-end in a live Booksy account. Menu and trigger names change, so check your plan. Only text clients who gave you their number; US texting needs A2P 10DLC registration.

Full recipe: Appointment booking reminders

Questions owners ask

Does Booksy already do this?

Booksy may send its own reminders. Check your Booksy settings first so clients don’t get duplicate texts.

Does Booksy connect to Zapier?

We couldn’t confirm a native Booksy trigger on Zapier. Search Zapier’s app directory for Booksy, or check your plan.

Is Zapier free?

Zapier’s free plan covers 2-step Zaps and 100 tasks a month. A simple missed-call text-back fits that. Multi-step flows need a paid plan (Professional from $19.99/mo billed annually), according to Axis Consulting. Check your plan.

What do the texts cost?

If you send through Twilio, about $0.0083 per US text segment plus carrier fees, and $1.15/mo for a local number (Twilio pricing, Oct 2026). Business phone apps like OpenPhone include texts in their plan.

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