Zapier Free can work (2-step). Your phone app may cost extra; check your plan.
Est. SMS cost
Via Twilio: ~$0.0083 per US text segment plus carrier fees, and $1.15/mo per local number (Oct 2026). Other SMS apps price differently, so check your plan.
GlossGenius handles your bookings, but it doesn’t see the calls you miss while you’re with a client, so in most setups those callers simply hang up. Fix it on your phone line: when a call goes unanswered, text the caller your GlossGenius booking link.
Find your GlossGenius online booking link (in your GlossGenius settings or your booking page’s address bar).
Use a business number that Zapier can see missed calls from, e.g. OpenPhone or Twilio. Check your plan.
In Zapier: trigger = your phone app’s missed-call event. Action = send SMS to the caller.
Paste the message below, with your GlossGenius link, then call yourself from another phone to test.
Hi, it’s [Salon]. Sorry we missed your call, we’re with a client. Book here: [your GlossGenius link], or reply and we’ll call you back. Reply STOP to opt out.
Editor-reviewed 2026-10-16 from vendor docs; not run end-to-end in a live GlossGenius account. Menu and trigger names change, so check your plan. Only text clients who gave you their number; US texting needs A2P 10DLC registration.
Booking apps manage appointments; in most setups they don’t see calls to your phone line. Check your GlossGenius plan, then set this up on your phone line.
Does GlossGenius connect to Zapier?
We couldn’t confirm a native GlossGenius trigger on Zapier. Search Zapier’s app directory for GlossGenius, or check your plan.
Is Zapier free?
Zapier’s free plan covers 2-step Zaps and 100 tasks a month. A simple missed-call text-back fits that. Multi-step flows need a paid plan (Professional from $19.99/mo billed annually), according to Axis Consulting. Check your plan.
What do the texts cost?
If you send through Twilio, about $0.0083 per US text segment plus carrier fees, and $1.15/mo for a local number (Twilio pricing, Oct 2026). Business phone apps like OpenPhone include texts in their plan.
Free download
The Salon No-Show & Missed-Call Kit
3 beginner recipes (missed-call text-back, a reminder sequence, a rebooking nudge), ready-to-paste SMS copy, a plan and SMS cost cheat sheet, and an opt-in checklist. 6-page PDF.